Building a Person-Centered Culture of Care: Shared and Supported Decision-Making and Goal-Driven Care

Live Webinar Air Date: 

Friday, April 7, 2017 - 12:00 pm - 1:30 pm ET


What are the hallmarks of person-centered care? How can health plans and providers respect the needs, values, and preferences of beneficiaries dually eligible for Medicare and Medicaid while providing high-quality, seamless care? How can providers and patients work together to achieve the best outcomes possible? This webinar examines three important strategies for achieving person-centered care: 

  1. Goal-driven care, in which treatment decisions are founded on an enrollee’s expressed goals and success is measured by the extent to which these are attained;
  2. Shared decision-making, a collaborative process that allows individuals and their providers to make health care decisions together, taking into account the best scientific evidence available, as well as the enrollee’s values and preferences; and
  3. Supported decision-making, a process in which adults who need assistance with decision-making receive the help they need to understand the situations and choices they face, so they can make life decisions for themselves, without undue or overbroad guardianship.

Intended Audience:

This webinar is intended for staff of Medicare and Medicaid plans and Dual Eligible Special Needs Plans, and providers serving individuals who need assistance with decision-making.

Featured Speakers:

  • Sandra Fournier, MSN, Long-Term Services and Supports Manager, Neighborhood Health Plan of Rhode Island
  • Robert Schreiber, MD, Medical Director, Hebrew SeniorLife
  • Jonathan Martinis, Esq., J.D., Senior Director, Burton Blatt Institute
  • Laura Sankey, MA, Staff Vice President of Operations and Complex Care, Centene Corporation
  • Janet Donnoe, Medicare-Medicaid Beneficiary
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