Many states are implementing managed long-term services and supports (LTSS) to better coordinate care for Medicaid recipients. This may change the way your organization provides Medicaid services by requiring you to contract or enter into an agreement with one or

Long-Term Services and Supports (LTSS) tailored to meet the cultural needs and preferences of individuals from diverse communities can improve beneficiaries’ wellbeing and care experience. Keiro Northwest is a nonprofit organization purpose-built by the Japanese-American community that now serves the

As more states contract for managed long-term services and supports (LTSS), health plans increasingly will be required to arrange for home- and community-based services (HCBS). Establishing a written protocol for clear and effective communication methods with your HCBS providers should

Long-term care providers may not always know how to best support LGBT individuals in ways that meet their needs and preferences. Understanding and addressing the unique challenges faced by LGBT individuals who need long-term services and supports can help providers

Long-term services and supports (LTSS) are a vital part of care for many dually eligible beneficiaries. To ensure that LTSS are culturally and linguistically competent, providers and health plans can benefit from strategies for addressing the unique needs, preferences, and

Supporting documents such as webinar slides, transcript, and additional resources are available to download by scrolling to the attachments section below. Podcast: This webinar is available as podcasts on SoundCloud and iTunes. Long-term services and supports (LTSS) are a vital part of care