This provider spotlight features Advocates, a nonprofit organization located in Framingham, Massachusetts that provides comprehensive behavioral health and social services. The spotlight describes Advocates’ approach and strategies used to strengthen awareness and positive regard for peer support staff. Peer support

Long-term services and supports (LTSS) comprise the range of home and community-based services and supports that allow participants to reside in their home and engage in their community. In the context of disability-competent care, planning LTSS involves identifying functional needs

A person-centered approach is key in disability-competent care coordination. Care coordinators help participants with disabilities and chronic health conditions manage risk within the context of their personal preferences as well as their health and safety needs. Sam and Deb’s story

A person-centered approach is key in disability-competent care coordination. Care coordinators help participants with disabilities and chronic health conditions manage risk within the context of their personal preferences as well as their health and safety needs. Camille’s story illustrates the

A person-centered approach is key in disability-competent care coordination. Care coordinators help participants with disabilities and chronic health conditions manage risk within the context of their personal preferences as well as their health and safety needs. Tom’s story demonstrates how

Long-Term Services and Supports (LTSS) tailored to meet the cultural needs and preferences of individuals from diverse communities can improve beneficiaries’ wellbeing and care experience. Keiro Northwest is a nonprofit organization purpose-built by the Japanese-American community that now serves the

The Self-Management Support (SMS) Action Plan Selection Guide helps behavioral health providers choose action plans that best meet the needs of their clients and their organization.  Action planning is particularly useful for clients with mental illness, substance use conditions, and/or

Peer support staff are individuals in recovery from a mental health challenge, substance use condition, or co-occurring illnesses who – with training – use their lived experience to assist others in their journey towards wellness and recovery. This tip sheet

Peer support staff are individuals in recovery from a mental illness and/or substance use condition who with training, use their lived experience to assist others in recovery. One of the key steps to successfully integrate peer support staff into behavioral

This assessment tool is designed to assist behavioral health organizations in delivering self-management support to clients managing serious mental illness and/or substance use conditions. These conditions often coincide or are dually diagnosed; an estimated 50 percent of individuals with a serious mental illness also have