This tip sheet assists navigation staff in supporting clients with serious mental illness (SMI) in their management of diabetes and augments a navigator’s understanding of the standards of care for diabetes amongst the SMI population. Additionally, this tip sheet encourages

https://youtu.be/IZjLf-Ap2q4?si=tHRV5E04256qTJmw Description: What are the hallmarks of person-centered care? How can health plans and providers respect the needs, values, and preferences of beneficiaries dually eligible for Medicare and Medicaid while providing high-quality, seamless care? How can providers and patients work

Supporting documents such as webinar slides, transcript, and additional resources are available to download by scrolling to the attachments section below. This webinar explores the role that community supports afford participants to function and integrate in their homes and communities.

This tip sheet assists navigation staff in supporting clients with serious mental illness (SMI) in managing congestive heart failure and provides helpful tips and resources for navigators and clients. We offer the Congestive Heart Failure tip sheet for navigators in

https://youtu.be/y5nE20JuMjI Description: This webinar explores the provision of care coordination across an interdisciplinary care team (IDT).  Webinar viewers will learn about the composition and function of the IDT. Additionally, this webinar explores the care process by examining all stages from

https://youtu.be/e4CajgcLceI Description: This webinar highlights the importance of primary care as a central component to medical management. Webinar viewers will learn about the function of primary care and its role on the interdisciplinary care team. The webinar focuses on several

https://youtu.be/a2qNp07dgag Description: This webinar focuses on the first-hand experience of living with a disability and the importance of establishing a relationship with the participant. During this presentation, webinar viewers will learn about assessing the needs of a participant, developing a

https://youtu.be/Yrhyfpxtu7E?si=_tVwtmXwIsC_3upL Description: Many providers serving dually eligible individuals face challenges engaging individuals living with mental illness or substance use disorders. Health plans and health care providers must develop innovative approaches to locate these individuals and connect them to the primary

https://youtu.be/JliWfaGPlQA Description: This webinar explores common barriers to care that are experienced by individuals with disability as well as strategies to address them. Key discussion topics include attitudinal biases, physical access, communication access, process accommodations and navigational assistance. During this

https://youtu.be/IN37UxUD9po Description: The first webinar in the series explores the concepts and practices of the DCC model and defines the term disability. Webinar viewers will examine the differences between age-related disabilities, different disability types and the functional limitations and bias