Health plans derive significant value from engaging members in designing, participating in, and assessing their care systems.1 This work with members and their caregivers helps health plans understand and address member concerns and barriers to high-quality, coordinated care. One of

Member engagement in plan governance plays a significant role in shaping the development and refinement of plan policies and procedures that address the needs, preferences, and values of members and their families and caregivers.1 One of the ways health plans

This tip sheet highlights promising practices for member engagement in plan governance during COVID-19 for health plans serving dually eligible individuals, and is informed by participants in the Resources for Integrated Care Community of Practice held in 2020. It also

Engaging members and their caregivers in plan governance – through strategies such as member advisory councils and board representation – helps health plans understand and address member concerns and barriers to high-quality, coordinated care. Many health plans serving individuals dually

You can view the webinar recording below. Supporting documents such as webinar slides and transcript are available to download by scrolling to the attachments section below. Description: Chronic pain is a common health concern in the United States, particularly among

You can view the webinar recording below. Supporting documents such as webinar slides, transcript, and resources are available to download by scrolling to the attachments section below.  https://youtu.be/MS3pKIzKox4 Description:  Older adults and adults with chronic conditions, including many people dually

Supporting documents such as webinar slides, transcript, and additional resources are available to download by scrolling to the attachments section below. Description: Several atypical dementia syndromes may be confused with the more common diagnosis of Alzheimer’s disease (AD). It is

You can view the webinar recording below. Supporting documents such as webinar slides, transcript, and additional resources are available to download by scrolling to the attachments section below. Older adults who are in the advanced stage of an illness or

https://youtu.be/N6x5-yKxAxA?si=y7mgJLAhcYSlLrvt Description: In 2019, Resources for Integrated Care (RIC) hosted a webinar series on engaging members in plan governance, recruiting and supporting members to participate in consumer advisory councils and other governance structures, and gathering and using member feedback. RIC subsequently launched

https://youtu.be/UEc0kABTw0s?si=kQZKg3TaZs7npvm8 Description: In April 2020, Resources for Integrated Care (RIC) held a highly attended webinar on supporting caregivers of older adults through times of stress and isolation. Due to continued interest in this topic, the July 2020 panel discussion offers