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RIC Event: Recruiting Members and Supporting Participation in Plan Governance
https://youtu.be/gw8ooy0NkBs?si=9Rk8JOpgeqC2lhxg Description: Member engagement in plan governance plays a significant role in shaping the development and refinement of plan policies and procedures that address the needs, preferences, and values of members and their families and caregivers.1 The first webinar of
[...]Published Date: March 5, 2019 -
Resource Compendium: LGBT Cultural Competence in LTSS
Long-term care providers may not always know how to best support LGBT individuals in ways that meet their needs and preferences. Understanding and addressing the unique challenges faced by LGBT individuals who need long-term services and supports can help providers
[...]Published Date: February 19, 2019 -
Resource Compendium: Culturally Competent Long-Term Services and Supports
Long-term services and supports (LTSS) are a vital part of care for many dually eligible beneficiaries. To ensure that LTSS are culturally and linguistically competent, providers and health plans can benefit from strategies for addressing the unique needs, preferences, and
[...]Published Date: February 19, 2019 -
Approaches to Navigation Services for Individuals with Serious Mental Illness
This guide was developed to assist behavioral health agencies and providers adopt navigation services. This guide was developed to assist behavioral health agencies and providers adopt navigation services. This guide offers resources that may assist providers seeking to develop navigation
[...]Published Date: February 15, 2019 -
Approaches to Workforce Development to Support Care Management
This guide was developed to assist organizations adopt workforce develop and training strategies to support care coordination. This guide was developed to assist organizations adopt workforce develop and training strategies to support care coordination. The guide offers resources that may
[...]Published Date: February 15, 2019 -
Approaches to Supporting Self-management for Individuals with Serious Mental Illness
This guide aims to offer resources that may assist providers seeking to expand their capacity to deliver self-management support. This guide aims to offer resources that may assist providers seeking to expand their capacity to deliver self-management support. The guide
[...]Published Date: February 15, 2019 -
RIC Event: Falls Prevention for Older Adults
You can view the webinar recording below. Supporting documents such as webinar slides, transcript, and additional resources are available to download by scrolling to the attachments section below.https://youtu.be/6hG21iGmexs Description: Falls and their related complications are a major threat to independent
[...]Published Date: February 13, 2019 -
RIC Event: Successfully Engaging Members in Plan Governance
https://youtu.be/VJC3Px7sjgk?si=968qjnKNydC5Au0f Description: Health plans derive significant value from engaging members in defining, designing, participating in, and assessing their care systems. 1 By soliciting and responding to member voices, plans can ensure that policies and procedures are responsive to the needs,
[...]Published Date: January 30, 2019 -
Member Engagement in Plan Governance Webinar Series (2019)
The Member Engagement in Plan Governance Webinar series, hosted by The Lewin Group and supported by the Centers for Medicare & Medicaid Services Medicare-Medicaid Coordination Office, is designed to help health plans engage members in plan governance. This webinar series is
[...]Published Date: January 29, 2019 -
RIC Event: Innovations in Member Engagement in Rural Areas
https://youtu.be/NshpUrRGtFM?si=FdBAuwDc6YIpTRvF Description: In 2013, 27 percent of individuals who received coverage through both Medicare and Medicaid lived in a rural area.1 Dually eligible beneficiaries living in rural areas often contend with distance and transportation barriers, a shortage of primary care
[...]Published Date: November 27, 2018