Click Here to Access Rosa’s Story For the nearly one in four older adults dually eligible for Medicare and Medicaid with Alzheimer’s disease or related dementia (ADRD),1 family caregivers provide significant physical, emotional, and financial support. The level of support is

Provider support for self-management can improve individuals’ ability to manage their illnesses and health behaviors and to actively participate in their health care. The six client handouts below feature the success stories of individuals who have used self-management techniques to

This client handout is designed to support your conversations with clients on the self-management of chronic conditions. It includes information on the following: The purpose of self-management; What the client should expect from his or her care team; What the

This tip sheet assists navigation staff in supporting clients with serious mental illness (SMI) in their management of hypertension and augments a navigator’s understanding of the standards of care for hypertension amongst the SMI population. Additionally, this tip sheet encourages

This tip sheet assists navigation staff in supporting clients with serious mental illness (SMI) in their management of diabetes and augments a navigator’s understanding of the standards of care for diabetes amongst the SMI population. Additionally, this tip sheet encourages

This tip sheet assists navigation staff in supporting clients with serious mental illness (SMI) in managing congestive heart failure and provides helpful tips and resources for navigators and clients. We offer the Congestive Heart Failure tip sheet for navigators in

The Disability-Competent Care Self-paced Training Assessment Review Tool (DCC-START) is intended to assist health plans, health systems, and health care provider organizations strengthen their efforts to provide integrated, coordinated care to their members with disabilities.  The DCC-START assesses organization’s Disability-Competent

Increasingly, health plans are assuming responsibility for providing behavioral health long-term services and supports (LTSS) for your Medicaid clients. In particular, health plans that serve Medicare-Medicaid enrollees may need to address the care needs of individuals with mental illness, developmental

The SBAR (Situation, Background, Assessment, and Recommendation) is a quality improvement tool that can be used by health plans and providers as they work together to improve their communication and coordination of care for those with disabilities.  It was used

This tip sheet is intended for health plan leaders and providers who are responsible for organizing and coordinating the completion of the Disability Competent Care Self-Assessment Tool (DCCAT). The DCCAT was developed to help health plans evaluate their current ability