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Care Coordination – Camille’s Story
A person-centered approach is key in disability-competent care coordination. Care coordinators help participants with disabilities and chronic health conditions manage risk within the context of their personal preferences as well as their health and safety needs. Camille’s story illustrates the
[...]Published Date: April 10, 2019 -
Care Coordination – Tom’s Story
A person-centered approach is key in disability-competent care coordination. Care coordinators help participants with disabilities and chronic health conditions manage risk within the context of their personal preferences as well as their health and safety needs. Tom’s story demonstrates how
[...]Published Date: April 10, 2019 -
Spotlight on Keiro Northwest: Culturally Competent LTSS
Long-Term Services and Supports (LTSS) tailored to meet the cultural needs and preferences of individuals from diverse communities can improve beneficiaries’ wellbeing and care experience. Keiro Northwest is a nonprofit organization purpose-built by the Japanese-American community that now serves the
[...]Published Date: April 6, 2019 -
Communicating With HCBS Providers: Key Considerations For Health Plans
As more states contract for managed long-term services and supports (LTSS), health plans increasingly will be required to arrange for home- and community-based services (HCBS). Establishing a written protocol for clear and effective communication methods with your HCBS providers should
[...]Published Date: April 1, 2019 -
RIC Event: Gathering and Using Member Feedback in Plan Governance
https://youtu.be/dn0G9ZI9Dng?si=aPt0Kq5L2WlPEnFr Podcast: This webinar is also available as a podcast on SoundCloud and iTunes. Members participating in health plan governance can provide valuable feedback to inform plan policies and procedures that address the needs of members and their families and caregivers.1 Following
[...]Published Date: March 27, 2019 -
Action Plan Selection Guide – A Tool for Self-Management Support
The Self-Management Support (SMS) Action Plan Selection Guide helps behavioral health providers choose action plans that best meet the needs of their clients and their organization. Action planning is particularly useful for clients with mental illness, substance use conditions, and/or
[...]Published Date: March 18, 2019 -
Key Considerations for Integrating Peer Support Staff in Behavioral Health Organizations
Peer support staff are individuals in recovery from a mental health challenge, substance use condition, or co-occurring illnesses who – with training – use their lived experience to assist others in their journey towards wellness and recovery. This tip sheet
[...]Published Date: March 18, 2019 -
Reducing Negative Attitudes Faced by Peer Support Staff
Peer support staff are individuals in recovery from a mental illness and/or substance use condition who have leveraged their lived experience to assist others in recovery. One challenge peer support staff may face on the job is a lack of
[...]Published Date: March 18, 2019 -
Leveraging the Lived Experience of Peer Support Staff
Peer support staff are individuals in recovery from a mental illness and/or substance use condition who with training, use their lived experience to assist others in recovery. One of the key steps to successfully integrate peer support staff into behavioral
[...]Published Date: March 18, 2019 -
Self-Management Support in Behavioral Health: Organizational Assessment Tool
This assessment tool is designed to assist behavioral health organizations in delivering self-management support to clients managing serious mental illness and/or substance use conditions. These conditions often coincide or are dually diagnosed; an estimated 50 percent of individuals with a serious mental illness also have
[...]Published Date: March 18, 2019