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In order for health plans to conduct health risk assessments, effectively communicate plan benefits, and connect members to the health care, social services, and other resources that they need, health plans must first be able to locate and engage members.

In recent years, health plans and providers seeking to provide culturally competent care and services to individuals from diverse backgrounds have incorporated community health workers (CHWs) in interdisciplinary care teams.1 CHWs – also known as promotoras de salud, community health

Click Here to Access the Spotlight on Volunteers of America Minnesota-Wisconsin Nearly one in four older adults dually eligible for Medicare and Medicaid has Alzheimer’s disease or related dementia,1 and dually eligible older adults have higher rates of chronic conditions than

Click Here to Access the Tip Sheet Over 34 million family caregivers in the United States provide physical, emotional, and financial support for an adult age 50 or older.1 Caregiving is a physically and emotionally demanding role, which can take

Click here to access the Spotlight on Alzheimer’s Los Angeles For the nearly one in four older adults dually eligible for Medicare and Medicaid with Alzheimer’s disease or related dementia (ADRD),1 family caregivers provide significant physical, emotional, and financial support.

This provider spotlight features Advocates, a nonprofit organization located in Framingham, Massachusetts that provides comprehensive behavioral health and social services. The spotlight describes Advocates’ approach and strategies used to strengthen awareness and positive regard for peer support staff. Peer support

Long-Term Services and Supports (LTSS) tailored to meet the cultural needs and preferences of individuals from diverse communities can improve beneficiaries’ wellbeing and care experience. Keiro Northwest is a nonprofit organization purpose-built by the Japanese-American community that now serves the

https://youtu.be/NshpUrRGtFM?si=FdBAuwDc6YIpTRvF Description: In 2013, 27 percent of individuals who received coverage through both Medicare and Medicaid lived in a rural area.1 Dually eligible beneficiaries living in rural areas often contend with distance and transportation barriers, a shortage of primary care