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Many communities in the United States that use languages other than English face language barriers when trying to access vital health information. Health plans can strive to offer materials and services in language that is accessible and culturally relevant to

Welcome to the Resources for Integrated Care (RIC) COVID-19 Vaccination blog series where we will spotlight promising practices shared by health plans and other experts. Individuals dually eligible for Medicare and Medicaid have been disproportionately impacted by COVID-19 and likely

https://youtu.be/UEc0kABTw0s?si=kQZKg3TaZs7npvm8 Description: In April 2020, Resources for Integrated Care (RIC) held a highly attended webinar on supporting caregivers of older adults through times of stress and isolation. Due to continued interest in this topic, the July 2020 panel discussion offers

https://youtu.be/OLhyI13il6o?si=YAC67KnMynbneIrh Description: Over 34 million individuals in the United States provide unpaid care for an older adult,1 including many individuals who are dually eligible for Medicare and Medicaid. Due to the emergency brought on by COVID-19, caregivers of older adults may

Click Here to Access the Resource Guide This is a supplemental resource guide to the Resources for Integrated Care webinar hosted on April 30, 2020, Supporting Family Caregivers of Older Adults Through Times of Stress and Isolation. The webinar recording,

Click here to Access the Spotlight on the Wisconsin STAR Method This spotlight describes a person-centered care management approach called the Wisconsin STAR Method, a simple process that supports care team members in visually mapping out the numerous interacting factors (e.g.,

In recent years, health plans and providers seeking to provide culturally competent care and services to individuals from diverse backgrounds have incorporated community health workers (CHWs) in interdisciplinary care teams.1 CHWs – also known as promotoras de salud, community health

You can view the webinar recording below. Supporting documents such as webinar slides, transcript, and additional resources are available to download by scrolling to the attachments section below. Description: Nearly half of all individuals dually eligible for Medicare and Medicaid

This brief focuses on organizational cultural competence strategies for LTSS providers. Other briefs in this series provide specific considerations for training, recruitment, and retention of direct care workers. Click here to view the brief.

This brief focuses on strategies for recruiting and retaining a diverse direct care workforce, while companion briefs in this series discuss direct care worker training and organizational cultural competence. Click here to view the brief.