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Video: Listening to the Voices of Dually Eligible Beneficiaries: Successful Member Advisory Councils
https://youtu.be/3F9mBhFj48c Description: By gathering member and caregiver feedback, health plans can ensure that policies and procedures are responsive to the needs, preferences, and values of plan members and their families and caregivers. One of the ways health plans engage members
[...]Published Date: December 2, 2019 -
RIC Event: Gathering and Using Member Feedback in Plan Governance
https://youtu.be/dn0G9ZI9Dng?si=aPt0Kq5L2WlPEnFr Members participating in health plan governance can provide valuable feedback to inform plan policies and procedures that address the needs of members and their families and caregivers.1 Following two webinars on engaging members in plan governance and ways to
[...]Published Date: March 27, 2019 -
RIC Event: Recruiting Members and Supporting Participation in Plan Governance
https://youtu.be/gw8ooy0NkBs?si=9Rk8JOpgeqC2lhxg Description: Member engagement in plan governance plays a significant role in shaping the development and refinement of plan policies and procedures that address the needs, preferences, and values of members and their families and caregivers.1 The first webinar of
[...]Published Date: March 5, 2019 -
RIC Event: Successfully Engaging Members in Plan Governance
https://youtu.be/VJC3Px7sjgk?si=968qjnKNydC5Au0f Description: Health plans derive significant value from engaging members in defining, designing, participating in, and assessing their care systems. 1 By soliciting and responding to member voices, plans can ensure that policies and procedures are responsive to the needs,
[...]Published Date: January 30, 2019 -
Member Engagement in Plan Governance Webinar Series (2019)
The Member Engagement in Plan Governance Webinar series, hosted by The Lewin Group and supported by the Centers for Medicare & Medicaid Services Medicare-Medicaid Coordination Office, is designed to help health plans engage members in plan governance. This webinar series is
[...]Published Date: January 29, 2019