This tip sheet assists navigation staff in supporting clients with serious mental illness (SMI) in managing HIV/AIDS and provides helpful tips and resources for navigators and clients. We offer the HIV/AIDS tip sheet for navigators in English and Spanish. Click

This tip sheet assists navigation staff in supporting clients with serious mental illness (SMI) in their management of hypertension and augments a navigator’s understanding of the standards of care for hypertension amongst the SMI population. Additionally, this tip sheet encourages

This tip sheet assists navigation staff in supporting clients with serious mental illness (SMI) in their management of diabetes and augments a navigator’s understanding of the standards of care for diabetes amongst the SMI population. Additionally, this tip sheet encourages

This tip sheet assists navigation staff in supporting clients with serious mental illness (SMI) in managing congestive heart failure and provides helpful tips and resources for navigators and clients. We offer the Congestive Heart Failure tip sheet for navigators in

This tip sheet is intended for health plan leaders and providers who are responsible for organizing and coordinating the completion of the Disability Competent Care Self-Assessment Tool (DCCAT). The DCCAT was developed to help health plans evaluate their current ability

Peer support staff are individuals in recovery from a mental illness and/or substance use condition who have leveraged their lived experience to assist others in recovery.  One challenge peer support staff may face on the job is a lack of

The cultural differences between primary care and behavioral health settings may impede effective staff interaction, which in turn may hinder care coordination and care delivery for individuals with serious mental illness. Hiring the right team is crucial. This tip sheet

Training and orienting staff to their new roles in integrated behavioral health and primary care organizations can be particularly important to the success of the integration efforts.  This tip sheet includes four best practices for training and orienting staff to

There are significant cultural differences between primary care and behavioral health settings, which may impede efforts to integrate primary care staff or activities into behavioral health organizations. Organizational leaders may need to emphasize the importance of integration and engage staff