As more states contract for managed long-term services and supports (LTSS), health plans increasingly will be required to arrange for home- and community-based services (HCBS). Establishing a written protocol for clear and effective communication methods with your HCBS providers should

Health plans increasingly will be required to provide oversight for a broader range of services as more states contract for managed long-term services and supports.  These services may include personal care services delivered by direct service workers (DSWs).  Monitoring the

Health plans increasingly will be required to oversee non-emergency transportation services as more states contract for managed long-term services and supports (LTSS).  Oversight often refers to preventing fraud and abuse, which requires ensuring that the services being billed are actually

Long-term care providers may not always know how to best support LGBT individuals in ways that meet their needs and preferences. Understanding and addressing the unique challenges faced by LGBT individuals who need long-term services and supports can help providers

Long-term services and supports (LTSS) are a vital part of care for many dually eligible beneficiaries. To ensure that LTSS are culturally and linguistically competent, providers and health plans can benefit from strategies for addressing the unique needs, preferences, and

Supporting documents such as webinar slides, transcript, and additional resources are available to download by scrolling to the attachments section below. Description: Long-term services and supports (LTSS) are a vital part of care for many dually eligible beneficiaries. Individuals from

https://youtu.be/71XcGt9nSFo?si=SGg7LE_kh6RmuL5_ Description: This webinar explores the benefits of partnerships between health plans and community-based organizations to establish a network with local leadership and support community integration for persons with disabilities. Social determinants of health – such as affordable and accessible

You can view the webinar recording below. Supporting documents such as webinar slides, transcript, and additional resources are available to download by scrolling to the attachments section below. https://youtu.be/-V2TDxqcrTI?si=n1vLNmtJEd1fzXdO Description: Family caregivers are an integral component of the care team

Increasingly, health plans are assuming responsibility for providing behavioral health long-term services and supports (LTSS) for your Medicaid clients. In particular, health plans that serve Medicare-Medicaid enrollees may need to address the care needs of individuals with mental illness, developmental

Long-term services and supports (LTSS) comprise the range of home and community-based services and supports that allow participants to reside in their home and engage in their community. In the context of disability-competent care, planning LTSS involves identifying functional needs