The Member Engagement in Plan Governance Webinar series, hosted by The Lewin Group and supported by the Centers for Medicare & Medicaid Services Medicare-Medicaid Coordination Office, is designed to help health plans engage members in plan governance. This webinar series is

https://youtu.be/NshpUrRGtFM?si=FdBAuwDc6YIpTRvF Description: In 2013, 27 percent of individuals who received coverage through both Medicare and Medicaid lived in a rural area.1 Dually eligible beneficiaries living in rural areas often contend with distance and transportation barriers, a shortage of primary care

https://youtu.be/KpWaLrI1_4Y?si=eZ9npg_woJCGdT9J Description: Approximately half of all adults in the United States have a chronic health condition such as cardiovascular disease, cancer, arthritis, and diabetes. Cardiovascular disease and cancer account for almost half of all deaths in the United States per

https://youtu.be/IZjLf-Ap2q4?si=tHRV5E04256qTJmw Description: What are the hallmarks of person-centered care? How can health plans and providers respect the needs, values, and preferences of beneficiaries dually eligible for Medicare and Medicaid while providing high-quality, seamless care? How can providers and patients work

https://youtu.be/Yrhyfpxtu7E?si=_tVwtmXwIsC_3upL Description: Many providers serving dually eligible individuals face challenges engaging individuals living with mental illness or substance use disorders. Health plans and health care providers must develop innovative approaches to locate these individuals and connect them to the primary

https://youtu.be/LoLgEWnV61w?si=ZCO8dl2ery9KragZ Description: It can be challenging for a health plan to find isolated, transient or homeless Medicare, Medicaid, or dually eligible members and engage them in their health care. Health plans must develop innovative strategies to locate these members and

https://youtu.be/roAd0Qv_l_Y?si=GL20THTgWSFDcEW0 Description: This webinar is intended for health plan representatives, consumers, and advocates seeking to help the voices of older adults, persons with disabilities, and their caregivers be heard in the design, implementation, and oversight of health plans working to

Based on continued interest in the content that was originally presented in 2015, the webinars from the 2015 series were presented again in July 2016. For more information on the 2015 series, click here (Meaningful Member Engagement Series 2015). The Meaningful

https://youtu.be/QgWBN_dWURY?si=k2HxAgncbiKyGAQ8 Description: Training beneficiaries dually eligible for Medicare and Medicaid and their caregivers for engagement is vital to the success of any delivery system’s consumer advisory committee or member-composed board of directors. To develop an informed and strong consumer voice,

You can view the webinar recording below. Supporting documents such as webinar slides, transcript, and additional resources are available to download by scrolling to the attachments section below. This webinar explores the concept of participant engagement, and focuses on understanding