As the U.S. population grows older and more diverse, meeting the needs of mature adults—particularly those who are dually eligible for Medicare and Medicaid—has never been more important. Resources for Integrated Care (RIC) designed the Geriatric Services Capacity Assessment (GSCA)

Resources for Integrated Care updated the Behavioral Health Integration Capacity Assessment (BHICA) Guide and interactive BHICA Tool, originally published in 2014, to help organizations that provide behavioral health services evaluate their capacity to offer integrated primary care services. The BHICA

Click Here to Access the Tip Sheet Click Here to Access the Infographic COVID-19 dashboards and reporting systems are essential tools most health plans use to better identify members’ COVID-19 vaccination status and conduct targeted outreach during the public health

The Self-Management Support (SMS) Action Plan Selection Guide helps behavioral health providers choose action plans that best meet the needs of their clients and their organization.  Action planning is particularly useful for clients with mental illness, substance use conditions, and/or

This assessment tool is designed to assist behavioral health organizations in delivering self-management support to clients managing serious mental illness and/or substance use conditions. These conditions often coincide or are dually diagnosed; an estimated 50 percent of individuals with a serious mental illness also have

If you have mental health conditions, you probably work with more than one provider for your health care in more than one place. You may be moving or transitioning from one care provider to another. Changing care locations is not

The assessment tool is designed to assist behavioral health organizations in providing navigation services to clients managing serious mental illnesses. Ensuring that clients receive appropriate and coordinated care is the responsibility of front-line staff, providers, and administrators. This tool allows

The purpose of the Disability-Competent Care Self-Assessment Tool (DCCAT) is to help health plans and health systems evaluate their present ability to meet the needs of adults with functional limitations and to identify strategic opportunities for improvement. Resources for Integrated

The Disability-Competent Care Self-paced Training Assessment Review Tool (DCC-START) is intended to assist health plans, health systems, and health care provider organizations strengthen their efforts to provide integrated, coordinated care to their members with disabilities.  The DCC-START assesses organization’s Disability-Competent

The SBAR (Situation, Background, Assessment, and Recommendation) is a quality improvement tool that can be used by health plans and providers as they work together to improve their communication and coordination of care for those with disabilities.  It was used