https://youtu.be/3F9mBhFj48c Description:  By gathering member and caregiver feedback, health plans can ensure that policies and procedures are responsive to the needs, preferences, and values of plan members and their families and caregivers. One of the ways health plans engage members

This brief presentation distills key information and content on Disability-Competent Care (or DCC) care coordination from several sources, including previous webinars, tools, and resources produced by Resources for Integrated Care (or RIC) in collaboration with DCC subject matter experts. The

This 25-minute presentation distills key information and content on Disability-Competent Care (DCC) access from several sources, including previous webinars, tools, and resources produced by Resources for Integrated Care (RIC) in collaboration with DCC subject matter experts. The target audience for

Peer support staff are individuals in recovery from a mental illness and/or substance use condition who with training, use their lived experience to assist others in recovery. One of the key steps to successfully integrate peer support staff into behavioral

Peer support staff are individuals in recovery from a mental illness and/or substance use condition who have leveraged their lived experience to assist others in recovery.  One challenge peer support staff may face on the job is a lack of