The Better Care Playbook Webinar: Making the Value Case for Complex Care

Event Start Date: December 07, 2021 - 5:00 PM EDT
Event End Date: December 07, 2021 - 6:00 PM EDT

Register here for this webinar.

Demonstrating value to internal and external stakeholders is critical to the success and growth of complex care programs. Research shows that the value of complex care goes far beyond simple financial return on investment ― value is multi-faceted and varies based on the audience. Recent work supported by The Commonwealth Fund and led by Lauran Hardin, MSN, CNL, FNAP, FAAN, and collaborators at the Camden Coalition’s National Center for Complex Health and Social Needs provides new insights and useful tools to help complex care stakeholders establish a value case to internal leadership, as well as partners and payers.


This Better Care Playbook webinar, made possible through the Seven Foundation Collaborative, will explore how individuals in the complex care field can incorporate a multi-faceted approach to measure and demonstrate value for diverse stakeholders. Speakers will discuss how program design and partnership with organizational finance leaders can bolster the value case and generate sustainable financial support for complex care programs.


Health care providers, payers, and other interested stakeholders are invited to join this 60-minute event.

Featured Speakers:

  • Mark Humowiecki, Senior Director and Lauran Hardin, Senior Advisor, Camden Coalition’s National Center for Complex Health and Social Needs
  • Susan Cooper, Senior Vice President & CIO, and Rick Wagers, former CFO, Regional One Health
  • Paul Leon, President & CEO, Illumination Foundation
  • Rebecca Ramsay, CEO, Housecall Providers
  • Logan Kelly, Senior Program Officer, Center for Health Care Strategies

About the Better Care Playbook:

The Better Care Playbook is an online resource center designed to help health care stakeholders find the best in evidence-based practices and promising approaches to improve care for people with complex health and social needs. It is made possible by seven leading health care foundations — Arnold Ventures, The Commonwealth Fund, The John A. Hartford Foundation, the Milbank Memorial Fund, Peterson Center on Healthcare, the Robert Wood Johnson Foundation, and The SCAN Foundation — that are working together to accelerate health system transformation.