Engaging Members in Plan Governance During COVID-19: Tips for Health Plans

Date: December 17, 2020

Time to read: less than a 1 minute.

This tip sheet highlights promising practices for member engagement in plan governance during COVID-19 for health plans serving dually eligible individuals, and is informed by participants in the Resources for Integrated Care Community of Practice held in 2020. It also offers guidance for leveraging alternative modes of communication in order to engage new advisors who bring greater diversity and representation to plan governance.