Supporting documents such as webinar slides, transcript, speaker bios, and additional resources are available to download by scrolling to the attachments section below.

Recruitment is one of the first and most critical steps for a delivery system to take when creating a consumer advisory committee for beneficiaries dually eligible for Medicare and Medicaid. Finding the right people to participate, and keeping them engaged for a year or more, can present significant challenges and costs that must be anticipated. This webinar focuses on the best practices to recruit and retain a diverse group of consumers and caregivers who have the capacity, skills, time and desire to regularly attend and meaningfully engage in a delivery system’s consumer advisory committee. The webinar includes a consumer who has been involved on an advisory committee to offer personal insights on how to motivate and support members.

Webinar Presenters:

• Moderator: William Dean, Delivery System and Consumer Engagement Manager, Community Catalyst
• John Ruiz, Consumer Liaison, Commonwealth Care Alliance
• Jacqueline Dowdy, Member Advocate, Neighborhood Health Plan of Rhode Island
• Bessie Deloach, Consumer Member of the Rhody Health Options Member Advisory Committee

Attachments:

Webinar 1 – Recruiting and Retaining Members for Engagement – Presentation

Webinar 1 – Recruiting and Retaining Members for Engagement – Transcript

Webinar 1 – Recruiting and Retaining Members for Engagement – Question and Answer Session